We value your satisfaction and trust in our products. That's why we offer a one-year warranty for any non-human damage to our products.
If you encounter any problem or defect with your product within one year of purchase, please contact our after-sales service team for assistance.
To process your warranty claim, we will need you to provide some evidence of the product damage. Please send us a video and some pictures of the product showing the problem or defect clearly. This will help us verify the issue and find the best solution for you.
Once we receive your evidence, we will review it and get back to you as soon as possible. We will either repair or replace your product, depending on the nature and extent of the damage.
We apologize for any inconvenience caused by the product damage. We appreciate your understanding and cooperation. We will do our best to resolve your problem and ensure your satisfaction.
Best Regards
MAC Group